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GP First Contact Physiotherapy

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GP First Contact Physiotherapy

First Contact Physiotherapy

A First Contact Practitioner is an exciting new role coming into Primary Care (GP surgeries) with funding available to GP’s to support this from April 2020.

This will allow patients contacting their GP surgeries with musculoskeletal pain to be seen quickly by a musculoskeletal expert who will be able to assess, advise and establish on the appropriate individualised rehabilitation programme. They will work very closely with GP’s and Nurse Practitioners to ensure the patient gets the best level of care and assist with any medication, investigations and referrals where deemed required.


Our Experience

Pure Physiotherapy has been working in this role for nearly four years now and is helping to develop this role on a local, regional and national level. A large number of our clinicians at Pure Physiotherapy are working in a First Contact Practitioner role providing a high level of care.

The Benefits

  • We have been shown to free up GP appointment slots, reduce orthopaedic referrals, reduce unnecessary investigations and prescribing and shown a high patient satisfaction rate in the surgeries we are working with.
  • FCP services are also reported to deliver a return on investment of £0.81-£2.37 for every £1 spent on implementing FCP services (Davies C, 2017); with some studies suggesting a higher return (Public Health England, 2017). 
  • Early access to physiotherapy and advice and – where necessary – treatment, reduces sickness absence, accelerates recovery and improves the long-term health and wellbeing prospects of patients with MSK problems (Addley et al., 2010; Boorman, 2009; NHS Employers, 2012). 
  • 91% of people with arthritis say they are not given information about exercise/self-care and only 43% say they can manage their arthritis well (Arthritis Care, 2017). 
  • In a recent analysis, out of over 850 patients seen, only 13 required to come back to see another member of the team for the same problem and only 13 were referred to secondary care.  

Additional Information & Resources

We are continuing to increase the number of GP surgeries and Primary Care networks that we are working alongside.

Please follow this link for some literature on the First Contact Practitioner Role for Primary Care networks. If you would like to discuss Pure Physiotherapy working as part of your network, please email Richard Morford, Clinical Lead on

Appointment Enquiry

Please note - this is only an enquiry form, we will contact you to confirm appointment details.

"I have never had acupuncture before and I can't believe the difference it has made for my chronic back pain. I am now able to control the symptoms and have got back my normal life."
Mrs Hacker
"The professionalism and knowledge shown during the treatment was great. I really felt in good hands."
Mrs Wainwright
"I was told by a previous physio that nothing could be done for my ankle problem and I would never play football again. Having received expert treatment and by following a specific programme, I have returned to 5-a-side once a week."
Mr J Arthur
"I've never know pain like Sciatica. Following a referral made by my doctor, I was seen by a really friendly physiotherapist. I can't believe the difference in 4 sessions - Many thanks."
Miss C White

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